Just Ordered?
We will confirm your order via email. If you do not immediately receive a confirmation then call (800) 297-6386. You can also contact us via e-mail at customerservice@soccersupplies.com.
Domestic Shipments (Continental US)
- SoccerOne charges the actual net shipping costs plus a small handling charge of 2%. If you would like to know shipping costs in advance please call us toll free at 888-297-6386.
| Example: | Items Purchased: | 2 balls and a pump |
| Total Order: | $35 | |
| Weight: | 1.7 lbs | |
| Destination: | Kalamazoo, MI | |
| UPS Shipping: | $6 | |
| Handling: | $0.70 (2% of $35) | |
| Total Freight: | $6.70 |
- Shipping charges are based on weight, destination and priority. Orders are usually shipped via UPS or special carrier F.O.B. Canoga Park, CA. However, large or specialty items such as full size goals may be shipped via truck, which incurs different shipping charges. Please call for more details.
- Orders are usually processed at SoccerOne within 24 hours.
- UPS-Ground typically takes 6 business days (not counting day order is placed) or less within the continental USA View Delivery Map
- UPS will charge additional charges for the following priority services:
- Next-Day - UPS Overnight
- 2-Day (Business Days) - UPS 2-Day Select
- 3-Day (Business Days) - UPS 3-Day Select
Hawaii and Alaska
All Internet orders will be shipped Fed Ex 2nd Day Air. Requests for U.S. Priority Mail must place their order by calling toll free (800) 297-6386 or (818) 887-3904, Monday through Friday 8:00 am to 5:00 pm Pacific Standard Time.
International Orders
We presently do not have the option of shipping Internet orders outside of the United States. Purchasers from U.S. Territories and U.S. Military bases (APO) should place their order by calling toll free (800) 297-6386 or (818) 887-3904, Monday through Friday 8:00 am to 5:00 pm Pacific Standard Time.
Drop Shipments
Occasionally, we may choose to ship products directly from the manufacturer. Drop shipments regularly occur with large or heavy shipments such as goal posts and large quantities of player uniforms.
Backorders
From time to time, we may run out of a specific inventory item. Unless otherwise specified, the partial order will be shipped and invoiced and the out of stock item will be shipped at a later date. This process called "backordering" will be shipped at regular ground rates and will not adversely effect any quantity discount pricing. Customer pays for shipping of backorders. Customers may cancel an item on backorder at any time. Backorders not filled within 60-days will be cancelled unless instructed otherwise.


